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Our Staff

Our Staff


Rex Bennett
General Manager

A lifelong resident of New Bern, Rex has been a valued part of the staff at Pollock-Best Funerals & Cremations for more than 12 years. At the funeral home, Rex takes pride in offering exceptional service to every family that he serves and does so with great compassion and care. In his spare time, Rex enjoys traveling and spending time with his wife and family.

Tommy Best
Senior Funeral Director

For over half a century, Tommy Best has been a trusted friend to many families in the New Bern area during their time of need. Today, Tommy continues the tradition of service to others by helping families in their time of need.

Fay Branaman
Office Manager

With over fifteen years of administrative and bookkeeping experience, Fay is a valued part of the Pollock-Best family. Born and raised in the Dover community of Craven County. She has a heart for children and much of her spare time is dedicated to working with the youth at her church, where she is a certified Lay Leader. Fay is married, has two grown children and is the proud Grandmother of a very special little boy.

Robert J. "Bob" Burns
Funeral Director

Bob is a 1990 Honors graduate of Simmons Institute of Mortuary Science located in Syracuse, NY, and earned their prestigious awards for Embalming and Restorative Arts. Bob moved to New Bern in May of 2000. Bob believes that funeral service is his calling, and he provides the highest quality of professionalism, compassion and dedication to all of the families that he serves during a very personal and difficult time for them.